From Maria Coyne @Key4Women:

Maria Coyne
At Key4Women this year, we are really focused on customer service, both in providing excellent customer service and in helping the women business owners we work with improve their customer service programs. In May, we are kicking-off the 2010 Key4Women Forum with a 15-city schedule featuring customer service expert Cindy Solomon, and this week we are announcing the results of the Forbes Insights/Key4Women Customer Service Survey .








It has been my experience as a Customer Experience Strategist that women seem to “get” it when it comes to the customer experience. Most of my clients have been women wanting to learn how to deliver a better customer experience.