What a powerful endorsement for Cincinnati eWomenNetwork member, Doris Gibbons

Doris Gibbons

Amy Ostigny

The Managing Director of the Cincinnati Chapter of eWomenNetwork, Amy Ostigny, sent us this happy story:

Amy says, “My four wheeler (quad runner) was stolen and my Allstate Insurance agent said it was not covered under home owners insurance. I decided to call my dear friend and member of eWomenNetwork, Doris Gibbons who is also an insurance agent. She said, ‘sure your four wheeler is covered if it services your home,’ which it does. With this one call to Doris she made me $2,500 on my insurance claim and guess what? I am leaving Allstate to now give her my insurance business! eWomenNetwork members are very genuine and a wonderful resource and I just want members to know we have such a value-added resource with our members — and this is a perfect example!”

So what is the lesson here? This is not by any means a slam against Allstate, which is an excellent company. What happened here is an agent who represents this company was not focused on solving the customers need. We can never forget that looking out for the customer is our #1 priority at all times.

Doris just won a new customer by doing a good job of listening and understanding the customer’s frustrations and pain.

Thanks for living the “give-first” motto of eWomenNetwork, Doris — and congratulations to both of you!

Caroline Melberg

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